Frequently Asked Questions

FAQs

PRICING?

Some items require you to 'Add to Cart' to show pricing due to marketing agreements. We apologize for any inconvenience.

HOW DO I CANCEL MY ORDER?

Call 831.757.6657. If no one is able to answer the phone, please leave a message and we will respond as quickly as possible. You may also email customerservice@vpcare.com.

DELIVERY AREA

VPC delivers within a 50 mile radius of Monterey County. If order needs to be shipped, UPS/USPS rates will apply.

HOW DO I REPORT A BUG?

Please email customerservice@vpcare.com if you have an error while use our website. Please detail your steps leading up so we can investigate.